Privacy Policy

Our Commitment to Privacy

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to HCP Certifications LLC to help our customers retain their privacy when they take advantage of all the Internet has to offer.

This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is linked on our homepage. Any changes we make to our privacy policy can be found here. so make sure to check back frequently for any changes.

EU Data Protection Directive

The EU Data Protection Directive (also known as “Directive 95/46/EC“) addresses the processing of personal data and the free movement of data. This Directive sets out a number of data protection principles and requirements that we must adhere to when personal data is processed.

If a company collects, transmits, hosts or analyzes personal data of EU citizens, GDPR requires the company to use third-party data processors who guarantee their ability to implement the technical and organizational requirements of the GDPR.

In order to comply with these new regulations, we have updated internal processes as well as our privacy policy. These will allow us to honor our contractual obligations required by the GDPR, including:

Responding to requests from customers to correct, amend or delete personal data.
Making customers aware of and report personal data breaches to relevant supervisory authorities and data subjects in accordance with GDPR timeframes.
Demonstrating compliance with the GDPR as pertaining to our website and services.

Consent

If you choose not to register for an account or provide personal information, you may not be able to access areas that require registration. By registering for an account, you are giving us consent to store your information and agreeing to the terms of our privacy policy.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding our Company’s products, courses, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from us.

By using our site, you consent to our privacy policy. If our privacy policy changes, those changes will be reflected on this page. If you wish to revoke consent or close your account, you can contact our Empowerment Team at info@hcpcertifications.com.

The Information We Collect

Your information is collected when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. You will be asked to enter your name, e-mail, mailing address, phone number, and credit card information (if necessary). We will hold most of your information above, in addition to device information and visit duration, in our database. Your credit card information is never stored on our servers and is securely encrypted by Stripe.com. Learn more about Stripe’s security measures.

Using Your Information

The information we collect on Google Analytics or our website will be used for the following:

To make the site easier for you to use by not having to enter information more than once.
To improve our website based on the feedback you submit.
To better understand how users interact with our website, so we can improve user experience and more effectively respond to their needs.
To record transactions and their related sources of traffic.
To help us create content most relevant to you.
To send periodic emails regarding information and updates pertaining to your order.
Learn more about what Google Analytics collects here.

How You Can Access or Correct Your Information

You can access and maintain the personally identifiable information that we collect online within your user account. For your protection, your information will be verified before granting access to your account. You can also email our Empowerment Team to amend or update any information you have provided.

Security

We have taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available. Your credit card information is never stored on our servers and is securely encrypted by Stripe.com. Learn more about Stripe’s security measures.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information will be stored and processed in United States of America.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

We have a dedicated team to answer any questions you might have regarding your data protection or privacy. If you wish to withdraw content to hold your information or would like us to update our records, you can reach our Empowerment Team at info@hcpcertifications.com.

Third Parties

We do not sell, trade, or otherwise transfer your personal information to other parties. This does not include trusted third parties who assist us in operations, conducting business, or servicing you. We will release your information if it is appropriate in order to: (a) conform to the edicts of the law or comply with legal process served on our Company or the site; (b) protect and defend the rights or property of our Company and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of our Company, its Websites, or the public.

We contract with third-party service providers to help us better understand our site traffic, help us with the printing and delivery of provider cards, assist with packaging, mailing and delivering purchases, answering customer questions about products or services, amongst others. These service providers are not allowed to use the information we provide except to help us conduct and improve our business. Funding for our website does not come from third parties and they have no influence over any content provided on our website. The third-party services we will share your information with for the purposes described above include: InfusionSoft, Stripe to process your credit card payments, Facebook, and Google.

Minors

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

We do not knowingly collect information from individuals under eighteen (18) years of age. No information should be submitted to, or posted at, the Site by individuals under eighteen (18) years of age.

Usage of Cookies

When you register, we create your profile, assign a personal identification number, and then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. We use this information to track behaviors and to save your cart, making it easier for you to pick up where you left off if you did not complete your purchase the first time around. If cookies are turned off, some of our services may not function properly.

Opt-Out/Unsubscribe

To opt-out of receiving e-mail advertising, telemarketing, direct mail, or any other form of marketing from us, you can follow the instructions at the end of the applicable marketing message or contact us via email.

We will continue to contact you for the purpose of communicating information relating to your order or services, as well as to respond to any inquiry or request made by you. To opt-out of receiving order-related, and inquiry response-related messages from us, you must cease requesting services and cease submitting inquiries to us, as applicable.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us or send us an email at info@hcpcertifications.com.